WORKFLOW TAB

Workflow overview from lead enquiry to support.

This page uses the 13-step engagement workflow with a CSS-first, lightweight and responsive animation.

  1. 1

    Lead Enquiry

    Initial client contact, pain-point capture and qualification.

    Output
    Lead brief
    Indicative rhythm
    0.5–1 day
  2. 2

    Discovery Call

    Understand goals, stakeholders and business context.

    Output
    Discovery notes
    Indicative rhythm
    1 day
  3. 3

    Requirement Gathering

    Questionnaires, interviews and requirement collection.

    Output
    Requirement register
    Indicative rhythm
    2–5 days
  4. 4

    Business Analysis

    As-is/to-be study, gaps, constraints and priorities.

    Output
    BRD / analysis notes
    Indicative rhythm
    2–5 days
  5. 5

    Solution Blueprint

    Module planning, system design and integration mapping.

    Output
    Solution blueprint
    Indicative rhythm
    2–4 days
  6. 6

    Proposal & Scope Confirmation

    Scope, milestones, responsibilities and acceptance boundaries.

    Output
    Approved scope note
    Indicative rhythm
    1–3 days
  7. 7

    Contract & Kickoff

    Agreement, milestone alignment and project team setup.

    Output
    Kickoff plan
    Indicative rhythm
    1–2 days
  8. 8

    UI/UX & Architecture

    Wireframes, user flows, interface system and technical architecture.

    Output
    Wireframes & HLD
    Indicative rhythm
    3–10 days
  9. 9

    Development Sprint

    Build features, integrations, automations and dashboards.

    Output
    Working modules
    Indicative rhythm
    Project-based
  10. 10

    QA & UAT

    Functional testing, bug fixes and client validation.

    Output
    Test report & UAT sign-off
    Indicative rhythm
    Project-based
  11. 11

    Deployment

    Production setup, migration, SSL, DNS and go-live.

    Output
    Live system
    Indicative rhythm
    2–5 days
  12. 12

    Training & Handover

    User training, SOPs, admin handover and support briefing.

    Output
    Training pack & docs
    Indicative rhythm
    2–5 days
  13. 13

    Support & Optimization

    Monitoring, enhancements, maintenance and improvement cycles.

    Output
    Support plan
    Indicative rhythm
    Ongoing
Gate 01

Requirement Clarity

No serious delivery begins without clear scope, business context and success criteria.

Gate 02

QA Before Deployment

Staging, bug checks, responsiveness review and UAT sign-off happen before go-live.

Gate 03

Support Handover

Training, SOPs, monitoring and support ownership are prepared after deployment.